TSL Tech Tips – Outlook Crashing After 2015-11-10 Updates

November 18, 2015

Outlook crashing when reading a HTML email in Microsoft Outlook 2010/2013


This issue arose from KB3097877 Windows Update released on the 10th with a bug and has now been released on the 12th with a hotfix to correct the malformed patch.  The easiest way to fix this is to force a Windows Update scan to install the newer patch version or you can safely remove the KB3097877 update from Control Panel as well and wait for the next Windows Update to install the newest version.